After entering the license in SYSTRAN Language Manager and hit the button Submit, the screen becomes red or a forbidden icon appears on mouse cursor. You cannot submit your licence.
Open your Task Manager and verify that you have two systranserviceintegrator.exe *32 running:
If you cannot see them, follow the steps described below then you should be able to submit your licence.
Go to the Windows Start Menu and search cmd. Open it.
Type or copy/paste the command below:
For 64 bit users:
"C:\Program Files (x86)\SYSTRAN 8 TRANSLATOR\service-integrator\SWL.exe" "C:\Program Files (x86)\SYSTRAN 8 TRANSLATOR\service-integrator\SystranServiceIntegrator.exe" -S -c "\"C:\Program Files (x86)\SYSTRAN 8 TRANSLATOR\service-integrator\etc\si.cfg\""
For 32 bit users:
"C:\Program Files\SYSTRAN 8 TRANSLATOR\service-integrator\SWL.exe" "C:\Program Files\SYSTRAN 8 TRANSLATOR\service-integrator\SystranServiceIntegrator.exe" -S -c "\"C:\Program Files\SYSTRAN 8 TRANSLATOR\service-integrator\etc\si.cfg\""
Verify that systranserviceintegrator.exe *32 is in the Task Manager
You can now submit your licence in SYSTRAN Language Manager.
Important: If you log out (or shut down your PC) you have to repeat the steps above after logging in.
If solution 1 doesn't solve the issue, uninstall the software throuh Windows Program Manager:
Then reinstall it by right-click on installation kit then Execute as administrator: